Whoever you are, whatever the problem
Welcome to Citizens Advice Plymouth, we’re here to help.
The Citizens Advice service helps people to resolve their problems. As the UK’s largest advice provider we are equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing plus everything in between.
In the last year alone, the Citizens Advice service helped 2.1 million people with 6.6 million problems. But we’re not just here in times of crisis – we also use clients stories anonymously to campaign for policy changes that benefit the population as a whole.
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.
We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Latest News & Advice
Change to our telephone hours from 1st December
From next Monday 1st December, the opening hours for our telephone adviceline on 0808 278 7910 will be changing. Starting on Monday 1st December, the telephone service will be...
Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?
It's understandable to feel anxious about energy costs at this time of year. Remember that help is available if you’re struggling to...
Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?
You're not the first person to ask us this! Here's why your Council Tax Support has stopped, and what you need to do next. When you move to Universal Credit (UC) from your old...